If you have paid for the order with iDEAL / Mister_Cash or Bank transfer, you can expect the amount paid within five working days after the processing date of your return or cancellation.
How do I contact you about my invoices or payments?
- The order or invoice number
- The amount paid
- The date of payment
- The account number to which you transferred the amount
- The payment reference stated on your statement
- The bank account you are using
- The name of the account holder
We will refund you as soon as we have processed your cancellation. We will then send you a confirmation email. After that, you don't have to pay anymore. If you have already paid, we will refund you:
- Paypal / iDEAL / Mister_Cash or Bank transfer: within three working days